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  • Will Staber

Social Media Techniques Small Businesses Can't Live Without

Updated: Apr 3, 2023

Calling all small business owners on the Northern Beaches and North Shore!

Are you looking to take your social media game to the next level? Do you want to reach more potential customers and stand out from the competition? Look no further because in this post, we'll be sharing some of the most essential social media techniques that every small business should be using to grow their brand and connect meaningfully with their target audience.

Set Clear Goals and Objectives

Before you start creating content for your social media channels, it's important to establish clear goals and objectives. What do you want to achieve through your social media presence? Do you want to increase your brand awareness, generate more leads, or drive more traffic to your website? Once you've identified your goals, you can create a social media strategy that aligns with them and helps you achieve them.

Consistent Branding

Branding is key when it comes to social media marketing. Your brand should be consistent across all platforms, from your website to your social media channels. This means using the same color scheme, logo, and tone of voice to help your followers identify your brand easily. Consistent branding also makes your brand look more professional and trustworthy, which is essential when trying to attract new customers.

Take a look around the Grab Social Instagram for a real-time example. From our posts all the way through to our profile picture, logo, stories and captions we keep things aligned with our brand 'voice' and values consistent with what we offer.

Quality Content

Quality content is the backbone of any social media strategy. Your content should be informative, engaging, and visually appealing. It should be tailored to your target audience and should help them solve their problems or answer their questions. Remember, people are bombarded with content on social media every day, so yours needs to stand out to be noticed. Use high-quality images, videos, and graphics to catch your audience's attention.

For help with content creation read our article on the importance of variation on social media

Engage with Your Audience

Social media is a two-way street. It's not just about sharing content; it's also about engaging with your audience. Respond to comments and messages promptly and start conversations with your followers. This helps build a sense of community around your brand and makes your followers feel valued. Encourage user-generated content by running contests or sharing user-generated content on your social media channels. This not only increases engagement but also generates social proof and increases trust in your brand.

We emphasise this at every possible chance because it is a key mistake business owners make, especially amongst localised competition. Just know, engaging with other businesses doesn't mean giving them free business, but instead supporting yours.

Use Paid Advertising

Organic reach on social media is limited, which means that if you want to reach a larger audience, you'll need to use paid advertising. Social media advertising is a cost-effective way to reach your target audience, generate leads, and drive traffic to your website. It allows you to target your audience based on demographics, interests, and behaviors, which helps you get your content in front of the right people.

If you're looking for help with your social media strategy, email us at or schedule a call through our website to learn more about how we can help your business

Will Staber

Digital Marketing Strategist


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