
Process of Starting with Grab Social
At Grab Social, we value transparency, collaboration, and delivering exceptional results.
At Grab Social
We follow a clear, collaborative process designed to deliver marketing that works. It’s a mix of industry best practice, creative thinking, and a client-first approach that keeps your goals at the centre of everything we do.
01
Discovery
We start by getting to know your business inside out, your goals, audience, challenges, and where you want to grow. Through research and conversation, we uncover the insights we need to build a strategy that actually fits your business.
02
Planning and Strategy
This is where everything comes together. We take what we’ve learned about your business and build a tailored strategy, choosing the right products, channels, and approach to get you results. Clear plan, clear direction, fully aligned with your goals.
03
Onboarding and Signup
After approval, we complete your onboarding by setting up accounts, gathering all required assets, and ensuring every element is ready for rollout. Clear communication and smooth processes keep everything aligned from the start.
04
Service Launch & Approvals
We execute the planned deliverables, prepare all creative assets, and set up campaigns for rollout. Before going live, we provide you with a full preview for review and approval to ensure complete alignment.
05
Testing and Quality Assurance
We don’t launch blind. Every ad, post, email, and system is checked, tested, and fine-tuned to make sure it works perfectly and delivers the results you expect.
06
Optimisation and Refinement
Following launch, we conduct ongoing analysis to identify opportunities for improvement. Through strategic adjustments and performance optimisation, we enhance results and maintain long-term momentum.
07
Ongoing Check-Ins and Reporting
We believe great marketing comes from great communication and this step is crucial. Once your services are running, we stay actively connected with you through regular check-ins, performance updates, and clear reporting. You’ll always know exactly how your campaigns are tracking, what wins we’re seeing, and where we’re making strategic adjustments.
08
A Partnership that Grows with You
Our work doesn’t end with a launch, it evolves. As your business grows, your marketing should grow with it. We adapt your strategy, refine your content, and expand your systems so your momentum never stalls. Whether you’re starting small or scaling fast, we stay by your side with a partnership designed to support every stage of your growth.
